Tunberg Ext Zimbabwe South Africa Jul 2025 Safari Survey Report

Name: Jan Harnish
 

REWILD SAFARIS SURVEY

Please rate your Pre-Safari Experience in terms of:

Please rate your Pre-Safari Experience in terms of:: Excellent
Customer Support Team: Exceeds Expectation
Safari Consultant: Exceeds Expectation
Online Itinerary: Exceeds Expectation
Safari Guidebook: Exceeds Expectation
Registration Process: Exceeds Expectation

Please share any additional comments about your pre-safari experience.:

Communication was slow and sometimes incomplete. Example flight info came late; we had to ask for it to get visa. This is really the only area for improvement we feel.

Please rate your overall safari in terms of:

Wildlife Experiences: Excellent
Culture: Excellent
Conservation: Excellent
Accommodations: Exceeds Expectation
Food: Exceeds Expectation
Guides: Excellent
Overall Experience: Excellent

How likely would you recommend this safari experience to friends or family, 10 being most likely and 1, not likely at all.: 10
Please share any additional comments about the overall safari experience.:

Our guide, George, was knowledgeable. He did a good job managing personalities and needs. Highly recommend him!

Please share any additional comments/suggestions that you feel would allow Safari Professionals to improve our product and service.:

Just improved communication. Perhaps the changes in personnel at main office impacted this.

Please rate the overall quality of your safari.: 5

Ngare Sero Mountain Lodge

Please rate your personal accommodation for comfort, cleanliness and privacy.: Excellent
Please rate the public areas for overall atmosphere, cleanliness and amenities.: Excellent
Please rate the food, ie meals, sundowners, bush meals, etc..: Exceeds Expectation
Please rate the staff/level of service (not guides, you’ll have a chance to rate them below).: Excellent
Please rate the safari activities overall (game drives, walks, mokoro, boat, etc).: N/A
Please rate your naturalist guide while on safari activities.: N/A
Please rate the overall quality of your visit.: Excellent
Please leave feedback here for any of the above items that you did not find excellent.:
Please share any suggestions that you feel would help our camp partners improve.:
Please rate the overall quality of your stay.: 5

Four Points by Sheraton Nairobi Airport

Please rate your personal accommodation for comfort, cleanliness and privacy.: Exceeds Expectation
Please rate the public areas for overall atmosphere, cleanliness and amenities.: Exceeds Expectation
Please rate the food, ie meals, sundowners, bush meals, etc..: Exceeds Expectation
Please rate the staff/level of service (not guides, you’ll have a chance to rate them below).: N/A
Please rate the safari activities overall (game drives, walks, mokoro, boat, etc).: N/A
Please rate your naturalist guide while on safari activities.: N/A
Please rate the overall quality of your visit.: N/A
Please leave feedback here for any of the above items that you did not find excellent.:
Please share any suggestions that you feel would help our camp partners improve.:
Please rate the overall quality of your stay.: 4

Batonka Guest Lodge

Please rate your personal accommodation for comfort, cleanliness and privacy.:
Please rate the public areas for overall atmosphere, cleanliness and amenities.:
Please rate the food, ie meals, sundowners, bush meals, etc..:
Please rate the staff/level of service (not guides, you’ll have a chance to rate them below).:
Please rate the safari activities overall (game drives, walks, mokoro, boat, etc).:
Please rate your naturalist guide while on safari activities.:
Please rate the overall quality of your visit.:
Please leave feedback here for any of the above items that you did not find excellent.:
Please share any suggestions that you feel would help our camp partners improve.:
Please rate the overall quality of your stay.:

Cape Cadogan Boutique Hotel

Please rate your personal accommodation for comfort, cleanliness and privacy.:
Please rate the public areas for overall atmosphere, cleanliness and amenities.:
Please rate the food, ie meals, sundowners, bush meals, etc..:
Please rate the staff/level of service (not guides, you’ll have a chance to rate them below).:
Please rate the safari activities overall (game drives, walks, mokoro, boat, etc).:
Please rate your naturalist guide while on safari activities.:
Please rate the overall quality of your visit.:
Please leave feedback here for any of the above items that you did not find excellent.:
Please share any suggestions that you feel would help our camp partners improve.:
Please rate the overall quality of your stay.:

Name: [726]
Please share any additional comments about your pre-safari experience.

Communication was slow and sometimes incomplete. Example flight info came late; we had to ask for it to get visa. This is really the only area for improvement we feel.

Please share any additional comments about the overall safari experience.

Our guide, George, was knowledgeable. He did a good job managing personalities and needs. Highly recommend him!

Please share any additional comments/suggestions that you feel would allow Safari Professionals to improve our product and service:

Just improved communication. Perhaps the changes in personnel at main office impacted this.

September 4, 2025 at 3:56 pm

Ngare Sero Mountain Lodge

Name: Jan Harnish

Please leave feedback here for any of the above items that you did not find excellent.

 
Please share any suggestions that you feel would help our camp partners improve.

September 4, 2025 at 3:56 pm

Four Points by Sheraton Nairobi Airport

Name: Jan Harnish

Please leave feedback here for any of the above items that you did not find excellent.

 
Please share any suggestions that you feel would help our camp partners improve.

September 4, 2025 at 3:56 pm

Batonka Guest Lodge

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Name: Jan Harnish

Please leave feedback here for any of the above items that you did not find excellent.

 
Please share any suggestions that you feel would help our camp partners improve.

September 4, 2025 at 3:56 pm

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Cape Cadogan Boutique Hotel

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Name: Jan Harnish

Please leave feedback here for any of the above items that you did not find excellent.

 
Please share any suggestions that you feel would help our camp partners improve.

September 4, 2025 at 3:56 pm

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Yes, I'd like to connect regarding this Safari!

Have questions? We’re here to help. Please fill out the form below and we’ll reach back out as soon as possible.

Yes, I'd like to be added to the Waitlist!

The Waitlist means you’ll be notified as soon as this amazing safari opens back up, and if you’re still interested, we can get you registered. In the meantime, we’ll send you updates regarding this itinerary as we move closer to offering it again.

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Yes, I'd like to connect regarding this Safari!

Have questions? We’re here to help. Please fill out the form below and we’ll reach back out as soon as possible.

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